WEBINAR

Executing on Customer-Centricity: How to Unlock Uncommon Growth in Financial Services

Tuesday, January 25 at 12 p.m. ET

Drawing from insights found in Prophet’s recent research, Executing on Customer-Centricity, report authors will lead a panel discussion with three leaders around the ways financial services organizations can overcome barriers to growth by transforming their cultures to be more customer-centric. Tune in to get answers to questions like:

  • What skills, capabilities and processes are needed to advance a customer-centric transformation?  
  • What challenges are leaders facing as they change their cultures to operationalize customer-centricity? What has brought them success?
  • How can leaders maneuver around organizational structures, overcome silos and "act like a disrupter" to serve customers better?
After the discussion the panel will be available for a Q&A session. If you would like to submit a question in advance, please email us today.
Register for the Webinar

Webinar Panelists

Andrea Schultz
Head of Workplace Retirement Marketing, Equitable
Beth Wood
Chief Marketing Officer,
Principal Financial 
Kai Sakstrup
Chief Strategy Officer,
US Bank

Interested in speaking to one of our panelists or someone from our financial services team? Get in touch today.

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