Ways Insurers Can Transform to Meet the Needs of The Customer of the Future

Wednesday, July 28 at 12 p.m. ET
In our upcoming webinar, three diverse financial services business leaders will share how they are advancing their organization’s transformation agendas through a customer-centric approach.

Drawing from the insights found in Prophet’s recent research, The Insurance Customer of the Future, report authors will lead a discussion around the ways organizations are adapting to meet the needs of their customers today and into the future. Tune in to get answers to questions like:

  • What types of products and features are insurance customers gravitating towards? What types of products will they need in 2030?
  • How would you define great customer experience in the insurance industry? How will that standard of CX excellence change over the next decade?
  • What actions can insurers take to advance their transformation goals and better serve customers?
  • Why is customer-centricity pivotal to growth in the financial services industry? 

After the discussion the panel will be available for a Q&A session. If you would like to submit a question in advance, please email us today.
Register for the Webinar

Webinar Panelists

Benjamin Braunschvig
Global Head of Partnerships
Shift
Michelle Froah
SVP Global Marketing Strategy & Sciences
MetLife
Rohit Mull
Chief Marketing Officer
Thrivent

Interested in speaking to one of our panelists or someone from our financial services team? Get in touch today.

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